Privacy Policy
How MediDent Instruments Limited handles the limited information you share with us.
This policy explains how MediDent Instruments Limited (“MediDent Instruments”, “we”, “us”) collects and uses information when you contact us or request a quote. We are committed to handling your information responsibly and in line with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We collect only what you choose to share when you contact us — for example your name, clinic or organisation, email address, phone number and the details of your instrument enquiry. Our website does not require you to create an account, and our contact form prepares your enquiry in your browser rather than transmitting it automatically to a server.
How we use information
- To respond to quote requests, catalogue requests and general enquiries.
- To prepare and manage supply agreements and replenishment plans.
- To communicate about orders, availability and service updates.
- To meet legal, accounting and regulatory obligations.
We do not sell your personal information, and we do not use it for automated advertising profiling.
Sharing & disclosure
We share information only as needed to operate our business — for example with logistics and fulfilment partners to deliver your order, or where required by law. Any partners are expected to protect your information and use it only for the agreed purpose.
Retention & security
We keep information only as long as necessary for the purposes described here or as required by law, and we apply reasonable safeguards to protect it against loss, misuse and unauthorised access.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and contractual limits. To exercise these rights, contact us using the details below.
Contact us
Questions about this policy or your information? Reach us at info@medidentinstruments.ca or +1 (437) 559-2990.
MediDent Instruments Limited · Ontario Corporation No. 1001667997 · 7030 Woodbine Avenue Suite 5000, Markham, Ontario, L3R 6G2, Canada
This policy may be updated from time to time; the current version is always available on this page.